BEING GAY, WORKING HERE
JOHN MARSDEN, HM Revenue & Customs Contact Centre
‘Being gay just isn’t an issue for me at work. It feels great knowing I can talk about my life outside work with colleagues and tell them about my civil partner. We have a really supportive LGB network and a discussion forum that brings LGB people together right across the organisation. ’
QUICK FACTS
Throughout the UK
Admin to senior civil service level, graduate recruitment programmes – interesting, varied work across a range of functions
£14,755 to £67,325 depending on level of entry (£18,595–74,209 in London)
Approx 70,000
22-30 days leave and 10.5 public and privilege days per year; flexible working; maternity, paternity and care leave; childcare voucher scheme and salary advance for travel/childcare costs
WHO WE ARE
One of the largest Civil Service departments, with a diverse workforce and dealing with every citizen in the UK.
MORE ABOUT US
HM Revenue & Customs (HMRC) is much more than ‘the tax man’; we serve around 33 million customers. We’re the UK’s biggest business with annual revenue of £436 billion. As well as collecting tax we administer benefit payments, help to protect national interests, check travellers aren’t bringing illegal items into the country and carry out a wide range of fascinating work. HMRC deals with thousands of businesses and individuals every day. In fact, almost everyone comes into contact with HMRC at some point, which makes customer service central to everything we do.
WHO WE ARE LOOKING FOR
We look for talented, ambitious people who can work on their own initiative or as part of a team – enthusiastic people focused on quality and committed to service improvement, able to deliver against targets and take responsibility for handling major issues. They need to have a positive approach as well as being able to deliver change, influence others and actively support our diversity policies.
