WHERE WE ARE
South Quay, London docklands.
We’re usually recruiting for a variety of roles, from entry level to senior management.
Competitive salary and an excellent pension with a range of flexible benefits.
We employ more than 4,000 people.
Pension, life and health cover and more included. Flexible benefits also offered – you can add life, health, dental and travel cover for your partner.
WHO WE ARE
At the ombudsman we make a difference to people’s lives by sorting things out when they’ve gone wrong. We work with financial businesses – like banks, insurers and lenders – and their customers to help them find the right answer when they can’t agree on how to resolve a problem
MORE ABOUT US
Something that everyone here shares is our values. These include doing the right thing, respecting the needs of our customers and doing what we say we’ll do.
It’s a very supportive environment and we share knowledge from our great variety of backgrounds, experiences and perspectives to help each other. It’s our job to make balanced decisions without taking sides – so treating people fairly and equally is central to the work we do. We’re proud of our lesbian, gay, bisexual and transgender staff – and by engaging positively, we show that we value all our people and treat everyone as equals.
WHO WE ARE LOOKING FOR
Here at the ombudsman, we have a broad and diverse culture – there’s room for everyone. That means we treat everyone as an individual and encourage people to share their views and perspectives with their colleagues. We’re interested in our people for who they are, not which background they come from. Our range of experiences help us relate to all of our customers in all the communities we serve, so we’re better at what we do and get the most out of our work.